Privacy Policy
This Privacy Policy ("Policy") explains how HONGKONG SUPERSOFT TECHNOLOGY LIMITED ("we", "our", or "us") collects, uses, discloses, and protects your information when you access or use our products and services ("Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by this Policy and our Terms of Service. If you do not agree with any part of this Policy, please refrain from using the Services. Your continued use of the Services following any updates to this Policy constitutes your acceptance of such changes.
This Policy applies to all Services provided by HONGKONG SUPERSOFT TECHNOLOGY LIMITED. If you have any questions regarding this Policy or your interactions with us, please contact us.
1. Data Processing Principles
We adhere to the following principles when collecting and processing your personal information:
• Data Minimization:Personal information will be collected only to the extent necessary for legitimate purposes.
• Restricted Data Sharing:Personal information will not be disclosed to third parties unless required by law, necessary for product development, or to safeguard legitimate rights and interests.
• Limited Retention:Personal information will be retained only for as long as necessary for the continuous operation of the Services.
2. Collection of Personal Information
2.1 Information You Provide Voluntarily
We may collect personal information that you voluntarily provide when accessing or using the Services, including but not limited to:
• Name
• Email address
• Physical address
• Telephone number
• Username and password
• Organizational affiliation
• IP address and location data
• Internet Service Provider (ISP) information
• Other identifiers or similar information
2.2 Payment Information
We may collect payment-related information necessary for transactions through the Services. Payment information is processed and stored by third-party payment service providers.
You may decline to provide certain personal information, but doing so may limit your access to specific features or functionalities of the Services.
3. Automatically Collected Information
When you interact with the Services, we may automatically collect certain non-identifiable information, including:
• Website interaction and activity logs
• Query and search data
• Pricing information and transaction logs
• Referring URLs
• Browser and device specifications
• Application usage data
• Mobile network and provider information
• Location data
• Operating system and platform details
4. Use of Cookies
4.1 Cookie Categories
We use the following types of Cookies to optimize your browsing experience:
• Necessary Cookies:These Cookies are essential for the core functionality of the website, ensuring you can browse and use website features (e.g., accessing secure areas). Without these Cookies, certain features will be unavailable.
• Functional Cookies:These Cookies remember your preferences, such as language, region, and other personalized settings, to provide a smoother browsing experience.
• Analytical Cookies:These Cookies collect data about how the website is used, including traffic and browsing behavior, helping us analyze and improve website performance.
• Advertising Cookies:These Cookies are used for personalized advertising, displaying relevant content based on your browsing habits, controlling the frequency of ads, and measuring their effectiveness.
4.2 How We Use Cookies
We use Cookies to:
• Enhance Website Performance:Optimizing your experience through functional Cookies.
• Analyze Website Traffic:Understanding user behavior through analytical Cookies to continuously improve the website.
• Serve Personalized Advertising:Delivering relevant ads based on your interests.
4.3 Permanent Record of Your Choice
• "Accept All" Button:Clicking this button indicates your consent to the use of all Cookie types, and we will permanently store this preference.
• "X" Button:Clicking the close button will permanently record your choice to reject all non-essential Cookies. We will not enable any non-essential Cookies without your explicit consent.
4.4 Third-Party Cookie Sharing
We may allow third-party service providers to set Cookies on your device for the purpose of serving personalized advertisements. These third parties may use their Cookies to track your browsing behavior across different websites.
5. Use of Collected Information
We may use your personal information for the following purposes:
• Account Management:
To verify your identity, administer your account, and facilitate account operations.
• Technical Support:
To diagnose issues, resolve technical problems, and develop or test new products and features.
• Product Improvement:
To analyze feedback and usage data to improve the Services.
• Customer Service:
To respond to customer inquiries and support requests.
• Communications:
To communicate regarding service updates, respond to inquiries, and provide promotional communications.
• Privacy and Security Protection:
To implement technical and administrative measures safeguarding your information.
• Security Disclaimer:
Despite our reasonable efforts to protect your information, no method of transmission or storage is completely secure. You acknowledge that risks inherent to internet technologies may compromise the security of personal information.
6. Disclosure of Personal Information
Your personal information may be disclosed under the following circumstances:
6.1 Affiliates
We may share personal information with our affiliates for purposes consistent with this Policy.
6.2 Business Transfers
In connection with mergers, acquisitions, reorganizations, or asset sales, your personal information may be transferred to third parties.
6.3 Legal Compliance
We may disclose personal information as necessary to comply with legal obligations, court orders, or lawful governmental requests.
6.4 Protection of Rights
Disclosure may occur to enforce our Terms of Service, protect our rights, property, or the rights and safety of others, and to assist in legal investigations.
7. Protection of Minors
We do not knowingly collect personal information from minors.
In jurisdictions where specific definitions of a minor apply, we adhere to those legal standards. Personal information of minors may only be provided with verifiable parental or guardian consent.
8. Updates to the Privacy Policy
We reserve the right to modify this Policy at any time. The latest modification date will be indicated at the bottom of this document.
We encourage you to periodically review this Policy to stay informed about how we protect your personal information.
Your continued use of the Services following any changes constitutes your acceptance of the revised Policy.
9. Governing Law and Dispute Resolution
In the event of any dispute arising out of or relating to this Policy, the parties shall first attempt to resolve the matter amicably through negotiation. If negotiation fails, either party may submit the dispute to a court of competent jurisdiction.
10. Language
In the event of any discrepancies or inconsistencies between the English version and any translated versions of this Policy, the English version shall prevail.